Privacy policy

Thank you for visiting https://lilisnova.com (“we,” “our,” or “us”). At Lilisnova, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.


1. Collection and Use of Personal Data

We collect personal data to provide you with the best shopping and user experience. Personal data refers to any information that can be used to identify you directly or indirectly.

i. Data You Provide

When you place an order, contact us, or create an account, we may collect the following:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (e.g., credit card number, PayPal details)

ii. Data Collected Automatically

When you browse our website, we may automatically collect certain data, including:

  • Device information (e.g., IP address, browser type, operating system)

  • Usage data (e.g., pages visited, time spent, referral URLs)

  • Location data (where permitted by your device settings)

We use this information to understand user behavior, improve our website, and provide relevant content.


2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer service and respond to inquiries

  • Improve our website, services, and user experience

  • Send order confirmations and shipping notifications

  • With your consent, send marketing emails and promotional offers

  • Comply with legal obligations

You can opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in our emails.


3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and measure site performance. You can manage or disable cookies through your browser settings.


4. Sharing Your Data

We do not sell your personal data. We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners)

  • Legal or regulatory authorities if required by law

  • Affiliates in the event of a merger, acquisition, or business transfer

All third-party partners are required to comply with data protection regulations and use your data only as necessary to provide services to us.


5. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.


6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Request deletion of your data, subject to legal obligations

  • Object to or restrict certain types of processing

  • Withdraw consent for marketing at any time

To exercise these rights, please contact us at: [email protected].


7. Children's Privacy

Our website and products are not intended for children under 16. We do not knowingly collect data from minors. If we learn that we have collected personal data from a child under 16, we will take steps to delete the information.


8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before using them.


9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.


10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the updated policy.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, you may contact us:

Email: [email protected]
Website: https://lilisnova.com