Terms of service

Welcome to Lilisnova (https://lilisnova.com), your premier destination for premium cookware sets, pots, pans, and kitchen essentials designed for style, durability, and sustainability. Throughout this site, the terms “we,” “us,” and “our” refer to Lilisnova. By accessing our website or purchasing our products, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including all additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree with all terms and conditions, you may not access the website or use our services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features, tools, or products added to our store, including new cookware collections, are also subject to these Terms. You can review the most current version of the Terms of Service on this page at any time. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any updates constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our cookware or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service.

You must not transmit any worms, viruses, or code of a destructive nature.

A breach or violation of any of these Terms will result in immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website without our express written permission.

The headings in this agreement are included for convenience only and do not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site, such as cookware descriptions or specifications, is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update information unless required by law. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our cookware sets, pots, pans, and other kitchen essentials are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Our cookware sets, pots, pans, and kitchen essentials may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy.

We strive to display the colors, images, and specifications of our cookware as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. We may limit the quantities of any products offered. All product descriptions and pricing are subject to change at our sole discretion without notice. We reserve the right to discontinue any product at any time. Any offer for products or services on this site is void where prohibited.

We do not warrant that the quality of any cookware, services, or information purchased will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, credit card, or billing/shipping address. If we change or cancel an order, we will attempt to notify you via the email or phone number provided at the time of purchase. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account details, including email address, credit card numbers, and expiration dates, to ensure we can complete your transactions and contact you as needed.

For more details, please review our Refund & Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools (e.g., payment processors or analytics tools) over which we have no control or input.

You acknowledge that such tools are provided “as is” and “as available” without warranties, representations, or endorsements. We shall have no liability arising from your use of these tools.

Your use of optional tools is at your own risk, and you should review the terms provided by the third-party provider(s). Future services or features introduced on our website will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Service may include content or links to third-party websites not affiliated with Lilisnova. We are not responsible for the content, accuracy, or practices of these third-party sites or their products and services.

We are not liable for any harm or damages related to transactions with third-party websites. Please review their policies carefully before engaging in any transaction. Complaints or questions about third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send submissions (e.g., contest entries, feedback, or suggestions) at our request or voluntarily, whether online, by email, or otherwise (collectively, “comments”), you agree that we may, without restriction, edit, copy, publish, distribute, translate, or use these comments in any medium. We are not obligated to (1) maintain comments in confidence, (2) pay compensation for comments, or (3) respond to comments.

We may, at our discretion, monitor, edit, or remove content deemed unlawful, offensive, threatening, defamatory, obscene, or in violation of intellectual property rights or these Terms.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. Your comments must not contain unlawful, abusive, or obscene material or any malware that could affect the Service. You may not use a false email address or mislead us about the origin of your comments. You are solely responsible for the accuracy of your comments, and we assume no liability for them.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Our site or Service may occasionally contain typographical errors, inaccuracies, or omissions related to cookware descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct such errors or cancel orders if information is inaccurate, even after an order is submitted, without prior notice.

We have no obligation to update or clarify information, including pricing, except as required by law. No specified update or refresh date on our site indicates that all information has been modified or updated.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit unlawful acts.

  • To violate international, federal, state, or local laws, including intellectual property laws.

  • To harass, abuse, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  • To submit false or misleading information.

  • To upload or transmit viruses or malicious code.

  • To collect or track others’ personal information.

  • To spam, phish, crawl, or scrape.

  • For any obscene or immoral purpose.

  • To interfere with the Service’s security features.

Violation of these prohibitions may result in immediate termination of your access to the Service.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that our Service will be uninterrupted, timely, secure, or error-free, or that results from using the Service will be accurate or reliable.

You agree that we may temporarily remove or cancel the Service without notice, and your use of the Service is at your sole risk. All cookware and services are provided “as is” and “as available” without warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

Lilisnova, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, data, or replacement costs, arising from your use of the Service or cookware, even if advised of the possibility of such damages. In jurisdictions where limitation of liability for consequential damages is not permitted, our liability is limited to the maximum extent allowed by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lilisnova, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable, it shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of remaining provisions.

SECTION 16 - TERMINATION

Obligations and liabilities incurred before termination shall survive the termination of this agreement.

These Terms are effective unless terminated by you or us. You may terminate by notifying us that you no longer wish to use our Services or by ceasing to use our site. We may terminate this agreement without notice if we suspect you have failed to comply with these Terms, and you will remain liable for all amounts due up to the termination date.

SECTION 17 - ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, along with any policies or operating rules posted on our site, constitute the entire agreement between you and Lilisnova, superseding any prior agreements or communications, whether oral or written.

Any ambiguities in these Terms shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any agreements for our Services shall be governed by and construed in accordance with the laws of Australia, specifically the laws of Western Australia, given our operations in Mandurah, WA.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service on this page at any time.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check periodically for changes. Your continued use of our website or Service after changes constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

For questions about these Terms of Service or our cookware, please contact us at:

Email: info@lilisnova.com
Phone: +61 8 9581 2294
Address: 29 Myerick St, Mandurah WA 6210, Australia

Thank you for choosing Lilisnova for your premium cookware needs. We’re excited to help you create culinary masterpieces with style and sustainability!